ThatStore

Privacy Policy

Effective Date: 08 July 2026
Last Updated: 08 July 2026

ThatStoreIndia operates the website https://thatstoreindia.com/. This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, place an order, make a payment, contact us, or use our services.

By using our website or placing an order, you agree to this Privacy Policy.

## Information We Collect

We may collect the following information:

- Full name
- Mobile number
- Email address
- Billing and shipping address
- Order details and product preferences
- Payment status, transaction ID, UPI reference, or payment confirmation details
- Return, refund, exchange, and support communication
- Device, browser, IP address, cookies, and website usage information

We do not collect or store your UPI PIN, card CVV, card PIN, net banking password, wallet password, or full card details.

## How We Use Your Information

We use your information to:

- Process, confirm, pack, ship, and deliver orders
- Verify payment status and prevent payment fraud
- Share order, shipping, delivery, return, refund, and cancellation updates
- Provide customer support through WhatsApp, email, phone, or website communication
- Improve our products, services, website experience, and customer support
- Comply with legal, tax, accounting, payment gateway, courier, and regulatory requirements

## Payments and UPI

Online payments, including UPI, cards, wallets, and net banking, are processed through secure third-party payment gateway providers enabled on Shopify.

ThatStoreIndia does not directly store sensitive payment credentials. Payment processing is handled by the payment gateway as per its security standards, terms, and privacy policy.

We may receive limited payment confirmation details such as order ID, transaction status, payment mode, payment reference, and refund status for order processing and customer support.

## Sharing of Information

We share customer information only when required to complete an order or comply with business and legal requirements. Information may be shared with:

- Payment gateway and payment processing partners
- Courier and logistics partners
- Shopify and website technology providers
- Customer support and communication tools
- Tax, legal, regulatory, banking, or government authorities when required

We do not sell, rent, or trade customer personal information for unrelated third-party marketing.

## Shipping Partners

For delivery, we may share your name, phone number, address, order details, and tracking information with courier partners such as DTDC, Delhivery, Tirupati Couriers, or other verified logistics providers.

## Cookies and Analytics

Our website may use cookies and similar technologies to improve browsing, remember preferences, understand traffic, and improve store performance. You may disable cookies in your browser, but some website features may not work properly.

## Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. However, no online transmission or digital storage system is completely secure.

## Data Retention

We retain information as long as required for order processing, customer support, refunds, dispute resolution, accounting, tax, fraud prevention, legal compliance, and business records.

## Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to legal, tax, payment, dispute, and business record requirements.

## Third-Party Links

Our website may contain links to payment gateways, courier tracking pages, Shopify services, or external platforms. We are not responsible for the privacy practices or content of third-party websites.

## Updates to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised Last Updated date.

## Contact

ThatStoreIndia  
Website: https://thatstoreindia.com/  
WhatsApp: +91 8855884114  
Email: thatstore64@gmail.com  
Business Address: 202 Arihant Apartment, Gokul Housing Society, Gorewada Road, Boregoan, Nagpur - 440013